Privacy Policy


PRIVACY POLICY Because your privacy is important to us, we do not pass, sell, or rent your personal information to third parties. You may remove your details at any time by sending an e mail to [email protected] or by tel ++44 (0)1844 238638.

Privacy policy This statement sets out the AltaVista Surf and Adventure Lodge policy with regard to the reasonable and acceptable collection, storage and processing of data which can identify users of this site. Should any elements of this policy change at a later date, we will publicise the amendments on the website.

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.

When is data collected?  AltaVista Surf and Adventure Lodge collects data from our users throughout the site. We collect data that has been provided directly by the user (such as in registration pages and request forms) and also data collected indirectly (such as IP addresses and the use of cookies where permitted). When the data is no longer required, it will be securely erased from our system.

Why is this information collected?  AltaVista Surf and Adventure Lodge collects data about our visitors and customers to gain a better understanding of how the site is being used so that we can continually improve the service we offer and the content of the site.

The information you provide may be used in a number of ways, for example:

  • to enable us to complete your booking (if you are booking a holiday)
  • for statistical purposes when we evaluate our range of services;
  • to personalise repeat visits to our websites
  • to manage customer service queries;
  • to help us to provide details or information you may have requested

Lawful disclosure  We will always process your personal information on lawful grounds In certain circumstances, such as a breach of the AltaVista Surf and Adventure Lodge Terms and Conditions or Privacy Policy, we may disclose information held about a user or their account to a third party nominated by law or their legal representative.

Site security  AltaVista Surf and Adventure Lodge cannot guarantee the security of data that users send to us over the internet and this is therefore undertaken at their own risk.

Accessing and updating personal information  Users may check any personal information that AltaVista Surf and Adventure Lodge may hold about them and make any amendments.
Users may withdraw any consent given to use information about them for whatever purpose and at any time. Simply e-mail us at [email protected]

Links and third party suppliers on AltaVista Surf and Adventure Lodge   Please note that where there are links out to external websites or where you volunteer to supply information to third parties from the AltaVista Surf and Adventure Lodge site, we cannot be held responsible for the privacy policies of these operators. Nor do we approve or endorse any material or information provided by these external sites.

Your acceptance of these terms By using the AltaVista Surf and Adventure Lodge website, users signify full acceptance of our privacy policy.

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